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Our Favorite Open Source Solutions
Two of the leading customer relations management solutions are vtiger CRM, and Sugar CRM. Designwrite Studios can help you deploy and customize either of these excellent applications.
vtiger CRM
vtiger CRM is a free, full-featured, 100% Open Source CRM software ideal for small and medium businesses. vtiger CRM is widely used throughout the world, providing a complete set of CRM capabilities, including:
- Sales force automation
- Customer support & service
- Marketing automation
- Inventory management
- Activity management
- Security management
- Calendaring
- E-mail integration
vtiger CRM also provides, enterprise grade business productivity enhancement add-ons, Customer Portal , Outlook Plug-in for Microsoft Outlook users, Office Plug-in for Microsoft Word users, and Thunderbird Extension for Thunderbird mail users. All these add-ons are part of the 100% open source vtiger CRM project available in SourceForge.net
Sugar CRM
SugarCRM is a leading customer relationship management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. It is available in both open source and licensed solutions.
CRM success begins with the user. SugarCRM has designed a CRM application that is fast, friendly, and even fun to use. Accessing Sugar through a web browser, users can choose their own themes to suit their individual tastes, manage multiple information sources, and access the information they need as fast as they can click. The joy of using Sugar translates into a more organized and efficient sales force, which drives greater productivity and more visibility for managers.
SugarCRM provides the following CRM capabilities
